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Online Bank vs. Credit Union: Which One is Right for You?

Updated: Jul 31, 2023

If you're choosing a bank for your money, several options exist. Online banks and credit unions are two popular choices. Both offer benefits and drawbacks, so it's important to understand the pros and cons of each before making a decision. In this post, we'll break down the differences between online banks and credit unions and help you decide which option is best for you.

Online Banks: Pros and Cons

Online banks are financial institutions that operate entirely online. They don't have brick-and-mortar branches, which means you'll do all your banking through their website or mobile app. Here are the pros and cons of choosing an online bank:


  • Convenience: With an online bank, you can manage your money from anywhere with an internet connection. You don't have to worry about traveling to a branch or waiting in line.

  • Low fees: Online banks often have lower fees than traditional banks. This is because they don't have to maintain physical branches, which can be expensive.

  • Competitive interest rates: Because online banks don't have the overhead costs of traditional banks, they can often offer higher interest rates on savings accounts and CDs.

  • User-friendly interfaces: Online banks are known for having user-friendly websites and mobile apps. They often have sleek designs and intuitive interfaces that make it easy to manage your money.


  • Limited customer service: Online banks don't have physical branches, and customer service is often limited to chat and email support.

  • Limited product offerings: Online banks often offer fewer financial products than traditional banks. For example, they may have fewer types of loans or credit cards available.

  • No access to ATMs: Online banks often don't have their own ATMs. This means you may have to pay fees to use an out-of-network ATM.

Credit Unions: Pros and Cons

Credit unions are non-profit financial institutions that are owned by their members. They offer many of the same services as traditional banks, but they operate differently. Here are the pros and cons of choosing a credit union:


  • Lower fees: Credit unions are known for having lower fees than traditional banks. This is because they are non-profit and don't have to make a profit for shareholders.

  • Better interest rates: Credit unions often offer better interest rates on loans and credit cards than traditional banks.

  • Customer service: Credit unions are known for providing excellent customer service. Because they are smaller than traditional banks, they often have a more personal touch.

  • Community-focused: Credit unions are often focused on serving their local communities. This can mean they offer programs and services that are tailored to the needs of their members.


  • Limited access: Credit unions often have fewer branches and ATMs than traditional banks. This can make it difficult to access your money if you're traveling or don't live near a branch.

  • Membership requirements: To join a credit union, you typically have to meet specific eligibility requirements. This can include living in a particular area or working for a specific employer.

  • Limited product offerings: Like online banks, credit unions often don't offer as many financial products as traditional banks. This can be limiting if you need a specific loan or credit card type.

Are Online Banks and Credit Unions Safe during Banking Crises?

Online banks and credit unions are generally considered safe during banking crises due to their government-backed insurance coverage and lower overhead costs compared to traditional brick-and-mortar banks [1][2]. The Federal Deposit Insurance Corporation (FDIC) insures deposits at banks, and the National Credit Union Share Insurance Fund (NCUSIF) insures deposits at credit unions, providing an added layer of protection for customers [1]. Additionally, online banks often have lower overhead costs compared to traditional banks, allowing them to offer higher interest rates and lower fees [2].

Online Banks vs. Credit Unions: Which is Right for You?

To sum up, both online banks and credit unions have their advantages and disadvantages. Choosing between the two depends on your personal preferences and needs. An online bank may be the way to go if you're looking for convenience and low fees. A credit union may be a better fit if you value community-focused banking and excellent customer service. Regardless of your choice, shopping around for the highest APY and lowest fees on bank accounts is always a good idea to help maximize your earnings potential.

Learn More

In her class "Before Investing," Jessica Perrone discusses how to pick the right savings account so that you can earn as much interest on your money as possible. She presents the pros and cons of different types of bank accounts, including traditional savings accounts, high-yield savings accounts, and money market accounts. With Jessica's guidance, you'll better understand the factors to consider when selecting a bank account, so you can make informed decisions and set yourself up for financial success. Take advantage of this opportunity to take control of your finances. Sign up now at

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Jessica Perronet, Founder Her Financial IQ

Host "Her Money & Investing Show

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Dear Friend: This content is for educational purposes only and is not investment, tax, or financial advice. Always do your own research. You are solely responsible for all investment, tax, and financial decisions that you make. Please read the full disclaimer here.

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